PRIVACY POLICY

Information We Collect

We collect information you provide when making a reservation, including your name, email address, phone number, payment details, and any special requests or preferences. We may also collect information about your stay and use of our facilities.

How We Use Your Information

Your information is used to:

  • Process and manage your reservations

  • Communicate with you about your booking

  • Provide personalized services during your stay

  • Process payments and prevent fraud

  • Send promotional offers (with your consent)

  • Improve our services and guest experience

Information Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist in operating our hotel (payment processors, booking platforms, etc.). We may also disclose information when required by law.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is encrypted and processed through secure channels.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications at any time

  • Object to certain processing of your data

Cookies

Our website uses cookies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Last Updated: February 2026

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